When morale is low, productivity levels can drop dramatically. It’s always best to act quickly rather than leaving things and hoping for the best, and one of the best ways of getting to the root of the problem if your company is underperforming is to conduct an employee feedback survey.
An employee survey can give you an exceptional insight into how your staff feel about working for your company on the frontline and how changes could be made to improve performance, morale and efficiency. It’s always best to encourage staff to be as honest as possible when conducting a survey even if you don’t like the sound of the answers, as these responses could be the very thing that helps you to turn your fortunes around.
Staff tend to be far more co-operative and productive when they are happy. Just conducting a survey shows your staff that they are interested in their opinions, and they are likely to feel even better if they feel that they have a say on how the company is run. By conducting a survey, you can identify any changes that might need to be made whilst noting areas of growth that you may not have previously paid attention to. An employee engagement survey can help you to find out more about what your staff are capable of. Perhaps some team members feel that they have useful skills that aren’t being utilised? Maybe they feel that they aren’t being given a chance to work with new team members? Whatever the case, an engagement survey can help.
Why Do They Feel This Way?
Work needs to be enjoyable if it is to be anything more than a simple means to an end. Once one team member is clearly unhappy, the feeling of despondency can quickly start to infiltrate the entire workplace. This means that negativity needs to be addressed as soon as it is identified. Where several team members cite unhappiness with a certain aspect of the workplace, it becomes easy to identify which changes are the most important. It’s not enough to simply find out whether your staff are unhappy or not – you should ask them why they feel the way that they do and what can be done to change this.
Asking for Help
Many companies produce their own surveys in-house, but some choose to work with specialist external organisations like Employee Feedback who have years of experience in surveying. If you have never produced a survey before, it could be wise to get outside help to ensure that it is useful and has integrity. Whether staff feel that they aren’t listened to, certain procedures could be improved or that they aren’t being given a chance to develop their skills, a staff survey can help you find out how your employees really feel. Some people are more likely be honest on paper than on a face-to-face basis, so if you’re looking for truthful employee feedback, an engagement survey may be ideal.