Hastings based cable management manufacturer Marshall-Tufflex is strengthening its market-leading position by extending its unique Same Day Collection service with longer opening hours and refurbished collection points.
The service allows account-holding electrical distributors to collect cable management orders between 7am and 5.30pm Monday to Friday, just two hours after order placement from Marshall-Tufflex’s strategically located depots in London and Manchester, a service unrivalled in the industry. Orders placed between 3.30pm and 5pm can be collected from 7am the next working day.
Stock levels of key product ranges are also being extended and constantly reviewed to ensure popular stock lines are available.
The Same Day Collection service is in addition to normal Marshall-Tufflex product deliveries via the company’s own logistics fleet, ensuring wholesalers have the option to obtain stock within 2 hours outside of their normal delivery runs. Contractors benefit from improved access to a quick solution should last minute problems arise on site, resulting in shorter waiting times for urgently needed product.
Both the Manchester and London depots are accessible from major road links and are convenient to get to, with a wide catchment area within one hour’s drive of each. Marshall-Tufflex will provide a reception area at the depots, with a dedicated collection point, seating and refreshments available.
Product collections can also be arranged from Marshall-Tufflex’s manufacturing base in Hastings, on a next-day basis for orders placed before 12.30pm.
“Extended opening hours is good news for our wholesalers and contracting clients and signals just how serious we are about delivering the best products at the right time,” said Debbie Ensell, Marshall-Tufflex Customer Services Manager. “Competitors, at best, only offer next day delivery so offering a Collection Service with a maximum two hour turnaround from receipt of order (subject to stock availability) coupled with longer opening hours is an exciting development that we hope will really benefit our customers, allowing them to better service their electrical contractor customers.”
Details of the depots where this can be done are: