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Tesco announced that it will end 24-hour shopping at 70 of its stores due to the growth of online shopping.

Around one in six of those currently open around the clock but the company said that due to the rise in online shopping, certain shops had less customers overnight.

This decision will have minimal impact on employees as Tesco will still proceed with night time activities such as refilling selves.

Four hundred staff will see a difference as the affected outlets will close between midnight and 6am, but the business said that this will not mean 400 job losses.

Stores that are affected by this have not yet been named but there are currently a total of 400 Tesco stores that open 24 hours a day.

Longer refund rights have come into effect under the Consumer Rights Act including new protection for people who buy digital content.

Any consumer who buys a faulty product is entitled to a full refund for up to 30 days after the purchase and this includes second-hand goods when bought through a retailer.

Customers buying digital content such as ebooks or online films and music will not be able to get a refund but can get a replacement if the downloads do not work.

Downloads can sometimes infect a device with a virus and if this happens then the provider would be liable to pay compensation for getting it removed.

In many shops, retailers do offer a refund to consumers who have changed their mind about a particular item but there is no statutory right to a refund.

The Consumer Rights Act says that products must be of good quality to match the value of the product and also be fit for purpose and meet the expectations of the consumer.

 

 

 

 

 

Aldi is creeping up behind the big supermarkets by sharing plans to open 130 new stores as part of a £600 million UK expansion.

The discount supermarket plans to hire 8,000 more staff, increasing its UK workforce to 35,000 by 2022.

It is gradually earning more of the UK market share and in April, overtook Waitrose as the UK’s sixth-biggest supermarket. Aldi now has 5.3% of the market share.

With one year to go until the Rio 2016 Olympic Games start, Aldi has already launched its campaign as an official GB partner and because of this, the supermarket has recruited six Team GB athletes. This includes Nicola Adams who is the world’s first female boxing Olympic champion.

Marks and Spencer has reported its first rise in yearly profits for four years.

Underlying profit before tax rose by 6.1% to £661.2 million for the year to 28th March, which is a better result than analysts’ forecast. Its food business had a good year, but sales of general merchandise, which includes marks and spencerclothing, were below expectations, the retail giant said.

Despite this, sales of women’s wear rose in the final quarter. Like-for-like sales of general merchandise fell 3.1% over the year and Marks and Spencer said that it had suffered from the mild weather last autumn, which had hit sales of knitwear and coats. Last autumn was the third warmest on record and that combined with online problems over Christmas has weighed heavily on sales over the year.

In the January to March period, sales had returned to growth and food sales rose 0.6% over the year on a like-for-like basis. Despite intense competition, the retailer said it had outperformed the market.

Marks and Spencer also said that it was raising its dividend by 5.9% and announced a £150 million share buyback programme. Analysts welcomed the news.

The chief executive Marc Bolland said that the improved results came despite the most difficult retail market in 15 years and also stated that the company was confident in the strength of its clothing range.

Andrew Wooding Jones, the former Director of Ashburnham Place Christian Centre has become the new Regional Director for Shopper Anonymous Sussex. Shopper Anonymous generates in-depth customer feedback through its mystery shopping and market research tools. The feedback is then supported with motivational customer service and sales training.

shopper-anonymous-sussex

Jonathan Winchester (left) UK Managing Director of Shopper Anonymous with Andrew Wooding Jones.

“When I was at Ashburnham, we used Shopper Anonymous a number of times to check our conference enquiries and the booking system.  Having experienced Shopper Anonymous’ expertise at first hand, I am delighted to have the opportunity to become a part of the team.  I am also delighted to be back in Sussex where I have worked for many years and look forward to meeting up with former business colleagues and making new contacts” comments Andrew.

Jonathan Winchester, the UK Managing Director comments “Andrew’s background includes management positions in hotels, retail and the not for profit sector as well as involvement in training undergraduate management students. Returning to Sussex completing a CEO assignment in Birmingham, Andrew is really excited about this opportunity to take Shopper Anonymous Sussex forward.  Having previously been the Director of Ashburnham Place Conference Centre, Andrew is well connected in Sussex and known to many business people. I am sure he will be a real asset”.

Andrew takes the reigns for Graham Seymour, who in 2009 was the first Shopper Anonymous Regional Director and franchisee.  Graham will still be involved in the business supporting the franchise network which now covers 14 Regional Directors and has plans to expand into Europe.

Posted by: In: Jobs, News, Retail 09 Aug 2013 Comments: 0 Tags: , , , , ,

If you’ve been wondering what the huge white walls are currently in Priory Meadow then guess no more as its going to be the new H&M Hastings store.

The fashion retail chain, H & M are opening a 1500 Sqm superstore in Priory Meadow.

h&m-Hastings

H&M Hastings store opening spring 2014

It is scheduled to open in spring 2014 and is another exciting and well known brand to come to the town and is another great example of the inward investment that is happening all over the area and will provide much needed jobs for people in the town and surrounding areas.

The store takes over three units in the shopping centre so that will give you an idea of the size of the shop.

We’ll keep you updated with this story as it develops regarding the H&M Hastings store.