Senior executives from the company, including managing director David Statham, presented summit attendees with details of recent performance, an update on initiatives that are under way as part of the company’s £70 million improvement programme, and news of future plans for rail services on the Hastings line.
Among the initiatives that are already benefiting passengers on the Hastings route are:
- Deep cleaning of stations along the route
- Working closely with Network Rail to improve reliability and punctuality of services through investment in infrastructure and new technologies for monitoring track conditions
- A fast service between Hastings and London Charing Cross departing at 08.04 and 16.20 and completing the journey in 90 minutes
- Upgraded Customer Information Screens installed at Frant, Wadhurst, Stonegate, Etchingham, Robertsbridge, Battle, Crowhurst, and St Leonards Warrior Square
- Participation in the Parliament for Schools scheme, offering local school pupils £1 off-peak return tickets to visit Parliament when invited by their MP
The company has also frozen super off peak fares for 2015, meaning that many off peak journeys on its network can be taken at last year’s prices. For travel from Hastings to London the super off peak fare is £17.80. This fare is valid for travel after 10am and is available to book online at www.southeasternrailway.co.uk.
David Statham, managing director of Southeastern, said: “We were pleased to attend the Hastings Rail Summit and provide an outline of the improvements that we’ve been investing in to benefit passengers. In addition to refreshing station environments and enhancing the reliability of services on the route, we’ve also invested in better information screens to improve the way we communicate during disruption. We know these issues are vitally important to our passengers and we’ll continue to invest in these areas over the coming months.”